survivetvnewsjobs.com
Beth Johnson
A manager is out to get me, how do I save myself?
Personality conflicts are a constant in newsrooms. There are no shrinking violets and bluntness reaches new levels. That said, there are times when it is obvious you aren’t just having a heated, “in the moment”, run in with a boss. Sometimes that boss is singling you out and trying to wear you down.
Since this business is extremely subjective it is hard to fire people. And despite what you might think, most corporations try to avoid firing when possible. To an employer firing someone means paying unemployment as well as bankrolling a job search. That’s not great for the bottom line. Many corporations also fear lawsuits from firings. So a common route to get rid of someone is to make their lives so miserable they walk out to spite the station. Managers count on this. But in this day and age, with difficult future job prospects, you probably want to avoid letting your temper get the best of you. So here’s how to live with the daily grief.
Document. This is true no matter what particular manager you are talking about. You want to be able to show that the boss was unclear with expectations. This is key because it helps eliminate “cause” (i.e. – a violation of written or well established policy or job duties) if you are fired. Most newsrooms are too disorganized to provide two key things to protect themselves: detailed job descriptions with a listing of duties, and reviews. Without them, companies are more likely to have to pay out unemployment and possibly part of your contract to get you to go away. The reason: they cannot show “cause” unless you don’t come to work or clearly violate a company policy or do not live up to your job duties. Without a listing of your job duties and clear cut daily expectations, companies back themselves into a corner. So if you have a manager that seems out to get you, make sure you ask what the exact expectation is each day. That means when you get an assignment from that manager you end the conversation with, “So you want me to get this interview and package this way at this time?” Then write notes on the conversation and any follow-ups so you have documentation. Often as the day progresses much of what you discussed changes. Does the manager or a producer call with the changes? Often the answer is no and that works in your favor if someone is after you. Newsrooms are notorious for being disorganized. So when the end of the day comes and the manager calls and chews you out, you now have a legitimate response. Listen, then let the person know that no manager, producer or assignment editor told you about the changes in expectations and that this oversight inhibits your ability to do your job. Then you again write down the manager’s reaction to this conversation. Make sure each time you document you include who called you, when and what they said. Yes, this is tedious. However, it may give you great leverage if you end up in human resources, being called on the carpet. You want to be able to show a pattern of the manager changing the expectations or job duties, with no warning, causing you to be unable to perform your job properly. The same is true if you are an anchor or producer. Anchors, make sure you figure out if you are required to copy edit for fact errors in your newscast. That is a key area where you could be set up. Producers, demand that managers define the audience and writing style of your show. Try to get those definitions in writing. A great way to do that is to design a format template that lists types of stories placed in specific positions in the rundown. Have a manager sign off. That helps you create a job description and expectation. If the playing field changes and you are not told to alter that template, it can help you protect yourself.
If a manager seems out to get you and that person oversees a particular day part, try to get a schedule change. Turnover is always happening and you can use that to your advantage. If possible establish a good relationship with the manager on the shift where you want to work. That way if someone quits, you can ask for a switch and possibly get out of the bad situation before the manager that hates you can build a case. Problem (often) solved!
Try to make sure when the manager threatens you, it is done in front of witnesses. Remember, with most companies, you have the right to a witness when you sit down with a manager behind closed doors. Most managers are taught to do this for their own protection and they are not going to offer you the same protection. Usually a manager brings in another newsroom manager. If that’s the case you can ask for the human resources person to come in. The human resources person will probably side with management, but they are also very aware of corporate policies. If that person sees that the manager simply has a personality conflict with you for example, the manager will often get a warning behind closed doors. If you can show that you were not given a clear directive that day and are now getting in trouble, the manager will probably get a lecture behind closed doors. If you are still leery of having human resources present there are other options. If you are an anchor, your co-anchor could be a witness. Reporters can have the photojournalist they worked with present. Producers could ask an assignment manager or another producer to witness the conversation. Having a co-worker present helps, because it ups the ante on the manager to exactly follow corporate policies. If that person makes an error, you may have bought yourself enough time to find another job before you get the axe.
Fight fire with fire. Confront the manager in a non-attacking way. That sentence seems contradictory, but it’s not. Here’s what to do: Come in early or stay late one day and sit down one-on-one with the manager that is giving you hell. Say you want to clear the air. Let the manager know you respect him or her and the job the person does. Often the manager will then fess up that you are not the problem, it’s actually a litany of other things. The supervisor may even apologize for jumping on you. No matter what, this conversation lets the manager know you are there to do a job and are willing to grow. Again, it gets back to the manager’s responsibility to let you know about your job performance and what you can do to get better. If the manager gets defensive and starts telling you that you stink and why, then you know where this person really stands and it's time to get a witness for all future conversations.
Research this manager and find out the person’s quirks and weaknesses. It is possible that you have a habit that gets on the person’s nerves. If you can change your habit, the person may back off. It really is a small price to pay when you consider the difficulty of trying to find a new job in the current economic climate.
If it’s the news director who seems to be coming after you, try to lay low especially if you are working at a chronic third or fourth place station. These stations tend to go through news directors often. So, odds are high in these stations, that if you can avoid the news director’s ire, he/she will be gone before you will. Again, document, stay quiet and show up for work on-time. Make it hard for them to let you go without some sort of compensation. If the news director says you stink at producing, ask to work on the assignment desk. If the ND says you are a bad anchor ask to report. Buy yourself time to job hunt. Some news directors are disarmed if you fight to stay and will give you a shot at the other job for a little while.
Finally, if you are fired, write a thank you note to the manager that had the problem with you. Yes, write a “thank you” note. Make it brief and complimentary. Tell the person you appreciated the chance to work at that station and under that manager. Wish that manager luck in future endeavors. This is hard to do, but it might keep the boss from blackballing you later, when you’re looking for another job. Remember, this business is very small and everyone knows everyone else. Taking the high road never hurts you and could keep that now ex-boss from burning you again and again.
Interview the station, don’t let it interview you.
Read that title again. Interview the station, don’t let it interview you. This probably goes against the grain of what you’ve been taught. But hear us out and you’ll see the logic. Most people assume that news management knows what type of person it needs for a given job. That is not always true. Increasingly news managers want to do only 1 thing, find a warm body to fill a slot. We say this after working in a combined 14 shops; most of them in market 30 and above. Most are places you would think have a clue about how to hire for specific needs. Bottom line: They don’t. Even the 1st place stations with “higher standards” often just want to fill and move forward. Scary? Yes. But you can still increase your odds of becoming a super hire, instead of that warm body destined for doom. It all comes down to how you interview the station.
How to interview the TV station
Talk to staffers.
Go it alone.
Watch an editorial meeting.
Ask management to spell out its news philosophy.
Play out scenarios.
Ask for a writing and ethics test.
Expand? Sure.
Talk to staffers
This is your best shot at crucial intel. Talking to staffers doesn’t just mean talking to the people management chooses for you to speak with. Get business cards off desks of people who are not around and call them after your interview. Ask if you can speak with them when they are outside the newsroom. Better yet, ask current staffers for names of people who used to have the job you are interviewing for. Google them and call those former employees at their new job. If everyone says the place is perfect, say flat out you know that’s not true. Ask what frustrates them about station WZZZ. This is your best shot at seeing if you can handle the weaknesses at the station. And trust us, all stations have them.
Go it alone
Request time during your interview to wander the newsroom and get a feel for the place. If the manager gets hinky, that’s a big sign the place is a mess. Well run shops have no fear of this. In fact many insist you wander and then watch how you react. Newsrooms that are starting to get on track will gladly give you a short stint to walk around. Hell holes will not let you do this. Also, ask for the chance to go it alone, while you are in the interview, not ahead of time. You do not want to give management the chance to stage it. Lastly, if the manager says sure, but provides you free time only when everyone’s at lunch or out on a story, that can be a sign of trouble.
Watch an editorial meeting
“Watch” is the operative word here. This is not the time to pipe in and show off your knowledge of the area. If you want to share any ideas, wait until the end of the meeting and do it one-on-one with management. You want to see how the staffers react to each other and management. Take notes. Do you see snickering and note passing? Do the reporters and producers seem half dead or over eager? All of these are signs the place could be a mess. If the meeting runs smoothly and quickly then this shop may have a vision.
Ask management to spell out its news philosophy
You want the news philosophy to be boiled down to one sentence. Request it. Stations with vision and clear cut standards can easily spell it out. Let the manager say the sentence, then ask for examples of how the shop will execute the philosophy that very day. Ask every manager you speak with the same thing. Do it with the anchors, reporters and producers you meet too. If you get stuttering, stammering answers the place is most likely a mess. Write it off. If you get a sentence, but then get excuses on why there is no execution that day, walk away. Everyone must be on the same page, or you will step into one mess after another. A shop without a clear vision is political hotbed hell and who needs that?
Play out scenarios
Give managers scenarios then ask how the newsroom is supposed to react. A favorite of ours: Ask about an armed standoff with a station helicopter overhead and SWAT team outside. Who makes the call as to how close a shot the station will take on live TV. Who decides when to pull the shot back? Will a manager be in the booth at all times or on the phone? Another good one: Does the station mention social media chatter during breaking news? How is that decided? We also like to discuss natural disaster coverage. For instance, if it’s a hurricane prone area, what is the hurricane coverage plan? Where do crews stay during the storm? How does the station ensure safety? Will you be fed? And don’t forget to ask about more than the ins and outs of news coverage. What if someone loses their cool in the newsroom? How is that handled? What if that person is an anchor? Who has the final say on copy? If it isn’t the manager on duty, chances are the shift boss is a highly paid babysitter who will stab you in the back.
Ask for a writing and ethics test
Yes this sounds insane. But this is the cat daddy for interviewing the station instead of letting it interview you. Blow management’s mind and ask for a writing test and get the bosses to ask you how you would handle specific ethical calls. Well run newsrooms should do this automatically. But we must admit, in all of our years only one television station did both types of tests. You want to write copy and get critiqued. This will show you if your writing style works or can be easily adapted to the newsroom’s style. There is little worse than being “Big J” to the core and ending up at a tabloid shop. You can ask, but few managers will actually admit to an interviewee if the plan is to head down a “flash and trash” road. A critique of your writing style might give you a clue. Also having them set up ethical calls shows you what situations the newsroom often covers or worries about covering. The tests are a key chance to determine if you and management think alike. Having the guts to ask for these might get you the job and MORE MONEY as well.
Shine Bright: How anchors can gain respect and allies with the news staff.
Producers may be the managers of shows, but anchors are viewed as the leaders. How you carry yourself and treat those around you carries a tremendous amount of weight. When I started in the business a lot of anchors could be condescending and made it clear they had it better (and were better) than anyone else. That changed over the years as more people wanted to get TV jobs, the trend became having younger anchors on television, then the economy crashed. Salaries for anchors went down. Now anchors are not considered the “gods of the newsroom” as much anymore on many levels. But, anchors, do not underestimate your influence.
Over the years I watched many extremely talented anchors roll up their sleeves and take on more and more responsibilities. Now promoting the station through social media is a huge task. Many anchors work with local newspapers, magazines and/or radio stations to increase the station’s exposure. Anchors are truly taking on more than a figurative leadership role. They truly are out there every day working their tails off to prove their station is worth watching.
With that kind of pressure, can come hot tempers. I saw an increase in frustrated anchors complaining on set about bad writing, a bad camera cue, even openly criticizing management during commercial breaks. Some anchors started coming into work late because they didn’t appreciate the longer hours. Some snuck out for long meal breaks bragging management is too disorganized to notice. Quick heads up: Management hears! Your coworkers are the ones turning you in. There is a growing desire to see everyone working hard for their paychecks. And this might surprise you, but anchors are often held in the same regard as management itself. Sometimes the expectation for anchors is not fair. There are elements to the performance part of their jobs other news positions cannot relate to. Still, acting like a diva in these economic times would be the worst thing for an anchor right now.
So how do you win over the news staff without burning yourself out before you step on the set? The top thing, cheerlead. Remember, leaders are the people you come to for advice and support. Be the supportive ear as much as you can for the entire staff.
This may sound silly, but it is very effective. Show appreciation with simple gestures like an email saying “Thanks for the hard work this week.” when you know everyone really went through the grinder. If a reporter did a great job on a story, send a quick text complimenting the work. At the end of a sweeps period, that was intense, bring in donuts. Treats like food go a long way toward winning friends and influencing news people. These gestures are so rare, they are really relished. It shows you understand everyone grinds all day and you appreciate their blood, sweat and tears. Remember, you are often lumped in as a type of management by the staff. It comes with the leadership element of your job.
Finally avoid the long breaks and coming in late for the weekend shift because you think management won’t know anyway. Get to work a few minutes early, smile on your face and be excited about the day. If you hear grumbling remind everyone things will work out. This kind of role model is rare in news. It is needed. You will win allies. Maybe a whole newsroom’s worth all watching your back in return. Have an issue you’d like to see addressed? Let me know @Survivetvjobs on Twitter.
What Your Twitter Account Says About You.
No doubt about it, Twitter is a fascinating place to track news people. Stations are pushing journalists to tweet. It’s super easy and quickly reaps rewards that stroke your ego. You cannot help but tweet nowadays and promote your work and yourself.
We have spent the last several months tracking more than 1,200 journalists and how they tweet. Here are some trends we’ve noticed that really play a part in whether a journalist comes across as credible.
You Tweet Observations
- Descriptions Are Crucial
- Personal Isn’t Personal
- Watch Your Words
- Variety Is Essential
The first thing we noticed was how different the profile descriptions are. Some simply say: “Joe Schmo is a TV news reporter.” Some only have a name. Some say things like: “I’m a TV reporter who loves beer” or “I am really exciting especially when I am out on the town.” Because so many of the descriptions were either really dull or a little too flashy, we want to delve into the importance of the profile description. You need to place elements that make you seem like an interesting person to connect with, without being too flashy or unprofessional. In general, bosses don’t want to read about your love of any kind of alcohol and anything that makes it seem like you party hard when you are not at work. If you read that and are saying: “Hey this is my personal account, back off!” read on please.
Always remember, your personal account isn’t truly personal. It is too easy to type in your name and get access to both accounts, especially on Twitter. Also, once you take a job on-air in TV news, that is who you are when you present yourself in public, period. You represent your station at all times no matter how much you would like to separate yourself into a public person and a private person. TV news employers can and will use your personal behavior (or misbehavior) in evaluating you because it reflects on them due to the high profile nature of the job and you being part of their public face. It is simply a fact of life in TV news.
Besides, you want to use an account that is not directly tied to your station to help showcase your personality and all of its sellable points to potential bosses as well as your throng of adoring fans. Even if you have a professional account (i.e. station required) and a personal account, people are going to monitor the personal one as much or even more. You tagged it as “personal” and that makes it more compelling to many viewers immediately. It’s a chance to see the true colors of their favorite TV personality. And we have seen plenty of colorful comments that make it obvious many think that industry professionals, like future bosses are not reading their tweets. Not the case and potentially a major career mistake.
Which leads to our next point, watch your words when you tweet and not because of the 150 character limit. Twitter is an excellent place to track people you are interested in hiring one day. It is a real life way to see how they interact with other people, and how much they respect (or take for granted) their role as a journalist. We have read about wild parties via Tweets as well as drinking, sex jokes and crude remarks. We’ve also seen plenty of the f word in journalists Tweets. In just a few short months we have groups of journalists we check on each day because they are fascinating reads in the tweet world. We have also seen a lot of journalists who are, simply put, loose cannons. Some of what they write is so over the top, there’s no way a manager that monitors Twitter would ever have interest in hiring them. Remember, when possible, we monitored personal accounts. We are guessing people act more in tune with their true character on those accounts.
So what’s a journalist to do if they want a personal account, but obviously need to avoid getting too edgy? Variety is essential. Give slice of life elements to your tweets along with work related stuff. We love seeing journalists talk about standing in the heat for stories, relieved to get the interview they’ve been chasing all day or tweeting about a fact that fascinated them that day. Tweeting about the stories you are working creates a personal connection that makes you wonder what the stories are these media folk churn out. It can also help you source build. But remember, if the story you are working on is legally sensitive in any way, your Tweets can be used against you if someone decides to sue you and/or your station.
Reading about the great meal you had or wishing a friend a happy birthday are warm and easy to relate to as well. Many people are tweeting about running or working out and encouraging each other. Some just have silly stories about their day. Remember this is a great networking opportunity. We are enjoying watching journalists really support each other and joke around while remaining professional. But never forget, once you become a TV news journalist your public and private identities become highly intertwined. So while you are making sure your Tweets are engaging, quirky and relatable also make sure they are professional and present you in a positive light. The world is watching, not just your friends and family. If you want to Tweet with us, just follow survivetvjobs on Twitter.
The 3 b's to win over your news director.
A producer recently Tweeted me asking for an article on how to build a relationship with News Directors. Frankly, I could write a book on that subject! But there are some basics easily put into a short blog. First, you need to know, access to your ND varies greatly depending on market size, how many other managers exist in your newsroom and your ND’s temperament. There are some fail safes though that will help no matter your situation. We call them the 3 B’s:
- Be subtle
- Be consistent
- Be loyal
Before we spell out these 3 b’s, let’s give you some insight into what ND’s often think. Simply put, up to half the newsroom is “on board” helping out day to day, the rest are not loyal or don’t seem to pull their weight. (Trust me on this one, I’ve heard many ND’s say it!) That second group appear to fight the ND on everything by being argumentative. The ND gives a critique and the person throws back reasons why it’s “the newsroom’s fault” something wasn’t done. Then comes the “high maintenance” label of being difficult or too needy. This is especially true if you have valid points that, though probably unintentional, showcase the ND’s problem areas in the newsroom or even management style. No one is perfect, including your ND. We’re not saying you need to be a “kiss ass” and do whatever the ND wants all the time. We are not saying your opinion isn’t valid. It’s all in the delivery, which we will spell out in a moment. The ND will have people on staff that they count on for their own gut checks from time to time. You become one of those people with patience and by showing loyalty. This all begins by being subtle.
Being subtle means being the person that sits back and listens to what the ND asks for. Take, for instance, a staff meeting where the ND spells out the news philosophy of the shop. You don’t raise your hand and ask a bunch of questions. You want to hear not only what the ND says but his/her reaction to the flood of questions and instant critiques. Once that’s completed, process what the point of it all seems to be. A day or two later, drop by the news director’s office and say something like: “So I was thinking about the meeting and want to make sure that what you are expecting is ‘XYZ’.” Let ND answer and then thank him or her and walk out. Then try and do what was asked of you. After a few weeks pop your head in and ask for a critique. Yes, you will likely get an honest answer that could be disappointing. Most ND’s recognize that asking for critiques is not the easiest thing to do. The willingness to do so will show respect. Now this is key: Don’t ask for critiques all the time, just when there’s a philosophy change or change in your job assignment. People constantly asking for critiques and therefore validation are considered high maintenance. Remember the first B is to “Be subtle.”
Now that you have a clear idea of what the ND wants, execute it and “Be consistent.” Strive to do it every day. Keep your head down and just do your job. The ND will notice. You may not get a lot of pats on the back. But that doesn’t happen often in TV news anyway. If you screw up one day, the ND may give you the benefit of the doubt if you’ve built this relationship. You just might set yourself up for a promotion or at least an opportunity to ask for better assignments during your next review. Consistently doing your job is another way to show loyalty.
That leads to the third B, “Be loyal.” Before you start shaking your head and thinking to yourself “I’m not a kiss ass” know this: That’s not what showing loyalty is about. Loyalty doesn’t mean planting smooches on backsides. It means not going into the ND’s office and throwing fits when you just got royally screwed over. That doesn’t mean you have to become the news room doormat either. If something happens that puts you in an awful position, go in and ask for advice. If the ND throws something back at you like “How would you fix it?” have a possible solution ready. Spell it out, then accept the critique. Thank the ND for listening when you walk out. You need to do this even if the ND is a screamer. Showing loyalty means knowing your ND is going to screw up occasionally and you aren’t going to rub salt in the wound. You will forgive it and move on in the best interest of the station. If you see a situation that might really cause a problem, like a potential ethical issue, call the ND and give him/her a quick heads up. Don’t call screaming about how you don’t appreciate being in this position. The ND doesn’t care about your feelings. You are replaceable. (Never forget that.) Stay humble and try to work with the ND.
News Directors can be very inaccessible and very hard to read. You may never know if the ND likes you or thinks you are a hunk of junk. But, all ND’s appreciate loyalty. All types of ND’s will eventually notice if you make effort to just do what’s needed and try not to cause extra headaches. The 3 B’s will benefit you, even if you can’t tell right away. ND’s have given me good references throughout my career simply because I always tried to give them what they needed.

